Utilities

Wheaton residents are served by the following local providers:

Electricity

Commonwealth Edison (ComEd) is the local provider for electricity in Wheaton. Although ComEd is the local electrical provider, you can choose an alternate electrical supplier. Find out more on the Illinois Commerce Commission website.

Gas

Northern Illinois Gas Company (Nicor) provides gas service to Wheaton residents. Although Nicor delivers gas to residents in Wheaton, Nicor offers customers the option to choose an alternate gas supplier from a list of certified alternative gas suppliers. Learn more about your choices through the Illinois Commerce Commission.

To learn more about Nicor projects that are taking place in your neighborhood, visit www.nicorgas.com/WorkInYourNeighborhood or call 630-317-1751.

  • Set up service or contact customer service through Nicor’s website or by calling 888-642-6748.

Water & Sewer Service

Wheaton residents receive Lake Michigan water and are billed on a monthly basis by the City of Wheaton for water use and maintaining the City’s sewer systems.

Sewer Treatment

The Wheaton Sanitary District or the DuPage County Public Works Department provide sewer treatment for Wheaton residents. Most of the City is served by the Wheaton Sanitary District, but the far southeastern portion of the City is served by DuPage County.

Telephone

Wheaton residents can receive telephone service from AT&T at 800-288-2020 or Comcast at 866-594-1234.

Cable/Video/Internet

Residents in Wheaton are served by Comcast Cable and satellite providers for cable/video service. For Comcast cable/internet service, call 866-594-1234.

Residents can also receive internet service from AT&T or 800-288-2020.

The City has adopted the state regulations (220 ILCS 5/70-501) setting customer service levels to be met by cable and video providers. To file a complaint regarding Comcast service, call Comcast at 866-594-1234. If Comcast is unable to resolve an issue, residents can call the City’s Public Information Officer at 630-260-2190.