If you are moving into Wheaton, notify the City's Utility Billing Department immediately at 630-260-2000 to set up new Utility Billing services. New residents must complete a brief Utility Account Application (PDF) for water service upon moving to the City of Wheaton. In addition, renters and commercial property owners may need to submit a water deposit.
Closing an Account
If you are renting a home and moving out of the City of Wheaton, please contact Utility Billing at 630-260-2000 to arrange for a final water reading.
The Finance Department bills all residents and businesses for water and sewer service on a monthly basis. Water and sewer bills are usually mailed on the 15th of every month and are due 25 days from the date of billing.
Late Fees & Shut-Off of Service
After 25 days from the date of billing, a late fee of 5% will be assessed against the past due balance on the account. After 35 days, a letter will be sent indicating that water service will be shut off if payment has not been received after 45 days from the date the bill was issued.