Emergency Medical Services

Requests for Records

The Wheaton Fire Department does not oversee patient records or oversee emergency medical billing:

  • For patient records and medical reports, please contact Northwestern  Medicine Central DuPage Hospital’s Health Information Management  Department at 630-933-6361.
  • If a patient was not transported to Central DuPage Hospital, request records via mail to: Northwestern Medicine, Attn: Medical Records-EMS Office, 25 North Winfield Road, Winfield, Illinois 60190.  
  • For emergency medical billing copies, please contact Andres Medical Billing at 800-244-2345.

Responding to Medical Emergencies

The Wheaton Fire Department delivers Advanced Life Support (ALS)  services to the community using a tiered response system. Depending upon  the nature of the emergency medical request, the Wheaton Fire  Department will respond with at least one ambulance and/or a  cross-trained firefighter/emergency medical crew from the closest  available station.

Each of the City’s three ambulances (one at each fire station) is  staffed by two paramedics contracted by Kurtz Ambulance Service Inc.  Wheaton’s ambulances are equipped with cardiac monitors/defibrillators  outfitted with 12-lead ECG capabilities, computer-based patient  reporting and the latest pre-hospital medication designed to address  virtually any medical/traumatic emergency.

Patients are typically transported to one of several area hospitals that include:

Occasionally, an emergency medical incident requires a special  transport need such as an aero medical transport, which the department  has access to through several local operators.