Report

Blocked Railroad Crossing

Use this form to report when a train is blocking a highway-rail grade crossing. Please report only once for each blocked crossing.

City Issue or Problem

If you have a specific request that needs addressing by the City, use this form to contact the appropriate City department.

Coyote Sighting

Coyotes are highly adaptable animals that can thrive in almost any setting, including residential areas. They are generally afraid of people but can become accustomed to them if they find an easy food source like pet food or if they are intentionally fed.

Police Issue

View the types of services you can request or report online.

Pothole

Use the City's Service Request Form to report pothole issues.

Power Outage

When severe weather causes power outages, ComEd encourages residents who have lost power to call 800-Edison1 (800-334-7661) to report the outage.

Streetlight Outage

Use the City's Service Request Form to report streetlight outages.

Sidewalk Issue

Use the City's Service Request Form to report sidewalk issues.

Water Problem

If you are experiencing a water problem please call the Water Division at 630-260-2090 during business hours, which are Monday through Friday from 7 a.m. to 3:30 p.m.