Is Wheaton’s water safe?

All water supplied to Wheaton customers meets or exceeds state and federal regulations for drinking water. The city collects 60 bacteriological samples monthly as well as numerous other samples required by the Safe Drinking Water Act. Results of some of these samples are reported in the annual Water Quality Report, which is published on the City's website every June.

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1. Is Wheaton’s water safe?
2. Why do I have low water pressure?
3. Why is my water bill high?
4. Who should I contact for billing complaints?
5. Who should I contact to start / stop water service when moving in / out of a new house?
6. When are watering restrictions in effect?
7. Who should I call if I have a water problem?
8. What causes the banging or popping noise in some water heaters?
9. How hard is my water?
10. Why does my water appear cloudy in the winter months?
11. Why does my water smell in the late summer or early fall?
12. Why do I have utility flags in my parkway?
13. The Water Division did an excavation in the parkway in front of my house. When will the landscaping be restored?
14. What is a cross-connection, and why are they a problem?
15. How does the Water Department detect a leak in the distribution system piping?