Frequently Asked Questions

The City does not normally replace broken curbs. Deteriorated curbs are usually replaced when the street is reconstructed as part of the Annual Road Program. The City will temporarily patch broken curbs with asphalt. Homeowners wishing to replace the curb in front of their driveway may do so, at their own expense. 

The City will assist the homeowner by removing and disposing of the selected curb. Once the homeowner has had the curb replaced, the City will then repair the street in front of the new curb. Contact us at 630-260-2116 for more information.

The drive approach is the responsibility of the property owner. Permits are required prior to any work commencing in the City right of way and can be obtained at the City’s Engineering Department. In addition, contractors must have a current license and bond on file with the City. Contact us at 630-260-2116 for more information.

The City’s 165 miles of streets are divided into 15 snow plow routes that have been set up for the optimum use of the available equipment and personnel. The main thoroughfares and collector streets are given top priority. Secondary and residential streets are plowed once the main streets have been cleared. The cul-de-sacs and dead-end streets usually are the last areas to be cleared of snow. Contact us at 630-260-2116 for more information.

There are approximately 270 cul-de-sacs and dead-end streets within the City. Cul-de-sacs are more difficult and time-consuming to clear because of the limited space in the parkways to dump snow. Smaller pickup trucks with plows are needed to maneuver the snow around driveways, mailboxes, street lights, fire hydrants and parkway trees. Contact us at 630-260-2116 for more information.

The City’s snow plows are designed to push snow to the side of the roadway. This is the fastest and most efficient means available to remove snow from the street and open the street to traffic. When clearing your drive, do not pile snow on the side of oncoming traffic where it could be pushed back into the drive. Contact us at 630-260-2116 for more information.

If you notice that a streetlight in your neighborhood is not functioning properly, please report it as soon as possible. A repair request should be made to either the City of Wheaton or ComEd, depending on which entity maintains the lights.

Lights on metal poles are maintained by the City, and repair requests should be made to Street Services at 630-260-2116. For streetlights supported by a wooden pole, report problems via the ComEd website or call 800-334-7661.