Who do I call if I am having a sewer backup or a slow drainage problem?

Always call the Sewer Division first at 630-260-2121, 630-260-2110 or for after-hours calls or weekends, 630-973-0991. Let us make sure the mainline sewer is functioning properly prior to calling a plumber. We will advise you when we have cleaned and checked the main sewer.

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1. Who do I call if I am having a sewer backup or a slow drainage problem?
2. Does the City bear any responsibility for the sewer line from my house?
3. What do I do if my driveway culvert does not drain properly?
4. What do I do if the retention pond near my home is not draining?
5. What can I do if my neighbor’s sump pump is discharging into my yard?